Work Location: National Capital Region (Gatineau/Ottawa)
Reference Number: 08-TI-03

This position presents an opportunity to participate in a growth oriented organization and to gain exposure and understanding of the energy industry. This role is ideally suited to a highly knowledgeable, career oriented Director seeking a challenging opportunity.

Reporting to the VP of Information Technology, the Director, IT Applications is responsible for managing a number of high profile and strategic implementations for the organization. The incumbent will plan, organize and control all aspects related to the application’s group in order to ensure quality support while respecting specific deadlines and budgets.

More specifically, the Director will manage the availability of the applications portfolio use by the organization, act as a leader in problem solving as well as oversee the processes when restoring customer service following during IT incidents and outages.

• Lead and manage the application operations and support team, including the architecture team;
• Coordinate the support to end users when IT issues arise, and be responsible for maintaining 24/7 software applications;
• Ensure follow ups in conformity with forecasted budgets, schedules, quality control and risk management;
• Coordinate technical resources in relation with deliverables;
• Report on IT operations status on a regular basis by specifying constraints and recommended solutions;
• Provide leadership and mentoring to the application staff member.

Candidate profile – Experience and qualifications

• Bachelor’s degree in Business, Information Technology or related field (a Master’s degree is an asset);
• Minimum of 10 years experience, including at least 3 years of experience as Director IT Applications or equivalent;
• Minimum of 5 years of consulting experience pertaining to IT operational experience and management of software support;
• Excellent knowledge or formal experience in application development management methodologies;
• Experience in system & data architecture;
• Strong skills in problem solving;
• Demonstrated organizational and leadership skills in managing personnel;
• Demonstrated capability to make decisions and to gain cooperation of others;
• Ability in coordinating multiple tasks;
• Strong communication skills in French and English (spoken and written).